Customer Care Representative

from 1 to 5 year(s) of Experience
Chennai

Job Description

Urgent opening for Customer Care Representative for Night Shift with US healthcare Company

Location - Chennai T Nagar

Qualification - Any Graduate


CNT CSR – Responsibilities

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels like phone, email and voice mail

Acknowledging and resolving customer complaints within given TAT

Knowing our products inside and out so that you can answer questions.

Processing requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.


Skills Required

Telephone Skills

Verbal Communication

Listening

Professionalism

Customer Focus

Organization

Informing Others


Other Requirements

Any Degree / Diploma

0 2 Year experience as customer care support international voice process

Should be willing to working in night shift

Should have system requirement on their own


Interested Candidate can share their resumes on careers3@catserv.in or call on below mention Numbers

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Catalyst Corporate Services Pvt Ltd

Our company is involved in providing corporate services in different areas. Our company is a 26 yrs old established company promoted by professionals & working with well known companies.


View Contact Details+

Contact Company:Catalyst Corporate Services Pvt Ltd

Email:careers3@catserv.in